Returns Policy
SHOP WITH CONFIDENCE
30-DAY RETURNS POLICY
We hope you enjoy your purchase from Laith Candles. If you purchased directly from our website, and are not 100% satisfied with the product you can return your candle to us within 30 days. Your items must be unused.
We are happy to issue a full refund of the product value. Simply return the candle to us (within 30 days) and we will arrange a refund via the initial payment method. You are responsible for covering postage costs back to Laith Candles HQ. A refund will be provided within 7 days of return confirmation.
To arrange a return please read the below and then contact info@laithcandles.com with your order number.
We pack all items with care, ensuring they reach you in the same condition they are sent in. In a very rare case, If your item arrives damaged, please contact us via the contact form on this website or at info@laithcandles.com ASAP with your order number, please send pictures of the candle and the shipping packaging so that we can assess and investigate.